Terms & Conditions
Welcome to Hayaabayas. By accessing or making a purchase from our website, you agree to the following Terms & Conditions. Please read them carefully before placing your order.
1. Introduction
These Terms & Conditions govern your use of the Hayaabayas website and all purchases made through our online store. By using our services, you acknowledge that you have read, understood, and agreed to these terms.
2. Products & Orders
All products sold on Hayaabayas are made to order.
Product images are for illustration; slight variations in color or design may occur due to fabric, lighting, and screen display differences.
We reserve the right to accept or reject any order.
3. Payment Terms
Hayaabayas requires 100% advance payment for all orders.
Orders will not be processed until full payment is received.
Customers must share the payment receipt after placing the order to ensure smooth processing and shipping.
Payment details are available on the checkout page.
4. Order Processing Time
Since items are made to order, the production time may vary depending on the product.
Estimated processing times will be mentioned on product pages or communicated directly.
5. Shipping & Delivery
Shipping timelines begin after order processing and confirmation of payment.
Delivery times may vary by location, courier availability, and external factors.
Hayaabayas is not responsible for delays caused by courier services, customs, or unforeseen circumstances.
6. Returns, Exchanges & Refunds
Because all items are custom-made, we follow a strict No Return, No Exchange, No Refund policy except in the following cases:
Wrong item received
Defective or damaged product
Major manufacturing error
To request a review:
Contact us within 48 hours of receiving the item.
Provide clear photos or videos as proof.
Hayaabayas reserves the right to approve or reject any claim based on the evidence provided.
7. Order Cancellation
Orders cannot be canceled once placed, as production begins immediately.
In rare situations, Hayaabayas may cancel an order due to material shortage or unforeseen issues. In such cases, customers will be notified and refunded (if applicable).
8. Customer Responsibilities
By placing an order:
You confirm that all information (address, contact details, size, etc.) is accurate.
Hayaabayas is not responsible for delivery failures caused by incorrect information provided by the customer.
9. Intellectual Property
All content on this website—including images, designs, logos, descriptions, layout, and branding—belongs to Hayaabayas.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Privacy Policy
We respect your privacy. All customer information is kept confidential and used only for order processing and customer support.
11. Limitation of Liability
Hayaabayas is not liable for:
Indirect, incidental, or consequential damages
Losses caused by courier delays, customs issues, or customer misuse
Issues arising from incorrect size selection made by the customer
12. Changes to Terms
Hayaabayas reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website signifies acceptance of the updated terms.
13. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us:
Hayaabayas – Customer Support
Email: business.hayaabayas.pk@gmail.com
Phone: +92 331 7954292
Instagram: https://www.instagram.com/hayaabayas.pk/